Terms & Conditions
Legal Disclaimer
At Fast Track Repair Services, we take the legal aspects of our business seriously. The information provided on this page serves as a general guide for understanding the Terms & Conditions of our services. It is important to note that this information does not constitute legal advice, nor does it replace the need for customized Terms & Conditions tailored to the specific nature of our business operations. We strongly recommend seeking professional legal assistance to ensure that your business and customer relationships are appropriately protected.
Understanding Our Terms & Conditions
Our Terms & Conditions outline the legal framework that governs the interactions between Fast Track Repair Services and our valued customers. These legally binding terms are designed to establish the rights and responsibilities of both parties, ensuring a transparent and fair relationship. It is essential to customize the Terms & Conditions in accordance with the unique nature of our services, providing clear guidelines for customer engagements and transactions. Seeking local legal advice is crucial to align our Terms & Conditions with the relevant jurisdiction and industry standards.
Key Inclusions in Our Terms & Conditions
Our Terms & Conditions address various critical aspects, including customer eligibility criteria, accepted payment methods, provisions for future service modifications, warranties provided, intellectual property rights, account suspension or cancellation policies, and more. For detailed insights into creating and implementing effective Terms & Conditions tailored to our industry, we invite you to explore our comprehensive guide on 'Crafting a Robust Terms & Conditions Policy'.
Welcome to Fast Track Repair Company! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
​
1. Services Provided
Fast Track Repair Company specializes in HVAC and Water Heater installation, repair, and maintenance services. All services are subject to availability and may vary based on your location and the specific needs of your HVAC system.
​
2. Use of the Website
-
You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website.
-
You must not misuse the website by introducing viruses, trojans, worms, or other malicious material.
3. Customer Responsibilities
-
Ensure safe and accessible conditions for our technicians to perform services.
-
Provide accurate and complete information regarding the services required.
-
Promptly inform us of any issues or changes related to the service request.
4. Pricing and Payment
-
Pricing for services will be provided upon assessment and approval by the customer.
-
Payments are due upon completion of services unless otherwise agreed upon in writing.
-
Late payments may incur additional fees.
5. Cancellation and Rescheduling
-
Customers must provide at least 24 hours’ notice for cancellations or rescheduling.
-
Failure to provide notice may result in a cancellation fee.
6. Warranties and Liability
-
Fast Track Repair Company offers a limited warranty on parts and labor as specified in the service agreement.
-
We are not responsible for damages caused by misuse, neglect, or unauthorized modifications to HVAC systems.
7. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which can be at the footer of our website.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Fast Track Repair Company and protected by copyright and trademark laws. Unauthorized use is prohibited.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.
10. Changes to Terms
Fast Track Repair Company reserves the right to update these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of the updated Terms.
SMS Terms and Conditions
Thank you for choosing Fast Track Repair Services for your appliance repair needs. By opting in to receive SMS communications from us, you agree to the following terms and conditions:
​
1. General
1.1 By subscribing to our SMS service, you agree to receive text messages from Fast Track Repair Services regarding appointment reminders, updates, promotions, and other relevant information.
1.2 These terms and conditions govern your use of our SMS service. By using the service, you accept these terms in full.
​
2. SMS Communications
2.1 Consent Communication
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
​
2.2 Types of SMS Communications
If you have consented to receive text messages from Fast Track Repair Services, you may receive messages related to:
-
Appointment reminders
-
Meeting confirmations
-
Follow-ups on cases
Example:
"Hello, thank you for contacting Fast Track Repair Services. How can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms and Conditions."
​
2.3 Message Frequency
We may send 50 to 1,000 SMS messages daily across all users.
​
2.4 Potential Fees
Carriers may charge fees for messages sent or received, depending on their pricing structures and whether the message is sent domestically or internationally.
​
2.5 Opt-In Method
Customers may opt-in for SMS messaging through intake forms available on our website at https://www.fasttrackdmv.org/. Consent for SMS communications will not be shared with third parties for marketing purposes.
​
2.6 Opt-Out
Customers may opt out of SMS messaging by replying STOP to any SMS message at any time. Once opted out, no further SMS communications will be sent. Customers may opt back in by replying START at any time.
​
3. Privacy
Your privacy is important to us. We will not share or sell your phone number to third parties. All information provided will be used in accordance with our Privacy Policy.
​
4. Support
For questions or support regarding our SMS service, contact us:
Phone: 571-365-8161
Email: info@fasttrackdmv.org
​
5. Limitation of Liability
5.1 Fast Track Repair Services is not responsible for any delays or failures in the delivery of SMS messages, as delivery is subject to effective transmission by your mobile carrier.
5.2 We are not liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages arising from your use of the SMS service.
​
6. Modification of Terms
Fast Track Repair Services reserves the right to modify these terms and conditions at any time. Changes will be communicated via SMS or posted on our website.
​
7. Acceptance of Terms
By subscribing to our SMS service, you acknowledge that you have read, understood, and agree to these terms and conditions.
​
For further assistance or inquiries, please contact us:
Fast Track Repair Services
Phone: 571-365-8161
Email: info@fasttrackdmv.org